Tag Archives: inbound call centers

Art of Tackling Perplexing Customer Interactions

Art of Tackling Perplexing Customer Interactions

Every business entity is well aware of the fact that it is absolutely imperative to have a jubilated customer base. The ability to achieve that depends partly on our ability to handle perplexing conversations. Our proficiency in handling difficult interactions has emerged as a serious difference maker between a stronger customer relationship and customer turnover […]